Privacy Policy

This Privacy Policy describes how Azelka ("we," "us," or "our") collects, uses, and protects your personal data when you visit or make a purchase from azelka.com (the "Site").

Information We Collect

When you interact with our Site, we collect two categories of information:

• Device Information: Automatically collected via cookies, log files, and pixels, including your IP address, browser type, operating system, time zone, and browsing patterns on the Site.
• Order Information: Voluntarily provided during checkout, including your full name, billing address, shipping address, payment method details, email address, and phone number.

How We Use Your Information

We use the collected information strictly for legitimate commercial purposes:

• To fulfill and deliver orders, process secure payments, and issue shipping confirmations.
• To communicate with you regarding customer support inquiries, updates, and order status.
• To monitor transactions and detect potential risk, unauthorized activity, or fraud.
• To optimize our website layout, product catalog, and marketing campaigns in compliance with user preferences.

Data Sharing & Third-Party Service Providers

We do not sell your personal data. We only share necessary information with trusted third-party providers who assist in operating our store, including:

• Platform Infrastructure: Shopify, which powers our e-commerce operations.
• Payment Gateways: Secure payment processors (e.g., PayPal, credit card merchant providers) to process transactions under strict PCI-DSS compliance.
• Logistics Partners: Global logistics carriers to deliver your packages.

Your Data Rights (GDPR & CCPA Compliance)

If you reside in the European Union, the United Kingdom, or California, you have the right to:

• Request access to the personal data we hold about you.
• Request the correction, update, or complete deletion of your personal records.
• Object to or restrict specific processing of your information.

To exercise these rights, please contact our Data Protection Team at support@azelka.com.

Cookies and Tracking Technologies

You can configure your browser to decline cookies; however, disabling cookies may limit your ability to use certain interactive features and checkout capabilities of the Site.

Inquiries & Contact

If you have questions or complaints regarding our privacy practices, please contact us by email at support@azelka.com.